Introduction
When you use our website (or interact with us through any other means in respect
of our website) you shall be asked to provide us with personal identifiable information
("PII").
This Privacy Policy deals with how we collect, use and safeguard your PII for the
purpose of offering you our services
Personal Identifiable Information Collection
We collect PII when you register and use our services or make customer inquiries,
register for information from us or furnish information to us by other means. The
PII may include, amongst other things, your name, email address, home address, telephone
number, debit/credit card data and date of birth and other information collected
on registration or through other means.
Why we collect your PII
We collect your PII to, amongst other things,: (i) allow us to provide you with
our services; (ii) process any of your requests for information; (iii) provide support
to you; (iv) market our services or products or those of other entities within our
group of casinos, poker rooms and the like or third parties; (v) advise you about
updates to our software and/or services; (vi) support any purpose of which we advise
you at the time at which you furnished the PII to us; and (vii) conduct research,
auditing and analysis.
The Parties To Whom Your Information is Disclosed
Your PII may be disclosed for processing to any of the following persons or entities:
(i) any companies within our group and their employees who have a need to know such
information; (ii) any auditors, contractors or other advisers auditing any of our
companies; (iii) any payment processors who assist us in receiving and making payments
to and from you; and (iv) our licensing authority. Any processing performed by any
of the aforementioned persons or entities will, if required by law, be governed
by an agreement protecting your PII.
Communications to You
We allow you to opt- out of receiving communications from us when we request your
information. If you wish at any time to opt- out of receiving communications from
us, you can do so by e- mailing us or writing to our address.
Your Rights in relation to your PII
You can write to us at any time to obtain a copy of your PII and to have any details
thereof amended.
Security
We have implemented suitable security policies, rules and technical measures to
protect and safeguard all the PII under our control from unauthorized access, improper
use or disclosure, unauthorized modification, unlawful destruction or accidental
loss.
Cookies
We (and/ or other parties whom we duly authorise to do so (for example, third- party
advertising services)) use cookies and other technologies to enhance your online
experience and to learn about how you use our services. You are not obliged to accept
a cookie from us or from any other website. Cookies do not attach to your system
and damage your files. If you do not want information collected through the use
of Cookies, there is a simple procedure in most browsers that allows you to deny
or accept the Cookie feature. Note, however, that "personalised" services
may be affected if the cookie option is disabled. For legitimate security reasons,
we may refuse access to specific website content unless you accept the use of a
cookie or similar device
International Transfer
As we operate internationally, it may be necessary to transfer your PII to other
companies within our group or to parties with whom we have contracted for certain
services to assist us in delivering our services to you. These parties may be located
in countries outside the European Union. The data protection and other laws of these
countries may not be as comprehensive as those in the European Union. If you choose
to provide us with PII, you expressly consent to us transferring that information
to, and storing it on, servers located outside of the European Union - in these
instances we will transfer and store your information in a safe, confidential and
secure environment.
Retention
Your PII will not be stored for any longer period than is necessary for the purposes
for which it was collected.
Information about us
Dream Group International Limited
La Corvee House
La Corvee Alderney
CHANNEL ISLANDS
GY9 3TQ
Phone Numbers:
United Kingdom: 0808-238-0021 (toll free)
Rest of the World: +44-808-238-0021 (charges may apply)
Canada: +1-866-720-0095
Email Support:
Please contact support@dreambingo.co.uk
with any queries.
This Privacy Policy is subject to change, so please check it regularly. We reserve
the right to amend or modify this Privacy Policy at any time and in response to
changes in applicable data protection and privacy legislation. In the event the
Purposes change, we will notify you as soon as possible and, where required, seek
your consent where such notification relates to a new additional purpose for processing.